M&M Controls BAS Technical Support – Timonium, MD


Job Description:

We are looking for an inside person to interface daily with our existing customer base of automation contractors to help them: select, order, install, program and troubleshoot a full array of BAS Systems. The duties also include helping to train new customers on the products and processes required to be a successful BAS Contractor, and acting as a factory liaison for support issues.

Job Functions:

  • Presale support and application assistance.
  • Product selection and system layout.
  • Preparing quotes and processing orders.
  • Procuring expediting and managing product deliveries.
  • Post-sale installation and technical support.
  • Assistance with integration to third party devices and existing network infrastructure.
  • for ongoing service and troubleshooting.
  • Manage software licensing and assisting with software installation.

Requirements:

  • 5 years Building Automation System (BAS) experience
  • Practical Bas programming knowledge
  • HVAC systems and equipment knowledge
  • Strong PC skills
  • Good communication and customer service skills
  • Basic understanding of IP Network architecture
  • Tridium-Niagara N4 certification
  • Experience preferred with Honeywell Webs or JCI facility Explorer

Benefits:

  • Excellent benefits package includes 401K, health, dental and vision coverage, disability insurance, profit sharing, vacation and sick leave

If interested in this position, please email your resume to mmcontrols@aireco.com

Equal Opportunity Employer / Drug Free Workplace